Shipping policy

HIBA’S BOTANICS delivers hair and skincare products across Pakistan.

Processing Time

Orders are generally processed within 1–2 business days after confirmation. During promotions or high-order periods, processing may take longer.

Delivery Time

Orders are generally delivered within 3–7 business days, depending on the destination and courier service. Remote areas, public holidays, weather, and courier delays may affect delivery times.

Shipping Charges

Applicable delivery charges are shown at checkout before the order is placed.

Order Confirmation

For COD orders, our team may contact you to confirm your order before dispatch.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number. Additional charges may apply if an order needs to be re-shipped due to an incorrect or incomplete address.

Delayed or Lost Orders

Once an order is handed over to the courier, delivery is subject to the courier’s service conditions. If your order is significantly delayed or appears to be lost, please contact us for assistance.

Contact Us

WhatsApp: 03711602560

Social Media: @hibabotanics

Website: www.hibasbotanics.com